Terms of service

Last Updated: June 3, 2026

Welcome to House of Vintage. By visiting our website and placing an order, you agree to these Terms of Service. Please read them carefully before using our services.

1. General Information

House of Vintage is a women's clothing and fashion retailer based in the United States. By using our website, you agree to comply with all applicable laws and regulations related to online shopping and website use.

2. Orders and Payments

  • All orders are processed securely through authorized payment providers.

  • Payment must be completed in full before an order is confirmed or shipped.

  • Prices are listed in United States Dollars (USD) and may be updated without prior notice.

  • Customers are responsible for providing accurate billing, shipping, and contact information.

  • House of Vintage reserves the right to refuse or cancel any order if fraud, unauthorized activity, or pricing errors are suspected.

3. Shipping and Delivery

  • House of Vintage ships only within the United States.

  • Orders are processed within 1–3 business days.

  • Standard Shipping typically takes 4–7 business days, with a total estimated delivery time of 5–10 business days.

  • Shipping is free for all orders.

  • Orders placed after 3:00 PM (EST) will begin processing on the next business day.

  • House of Vintage is not responsible for delays caused by shipping carriers, weather conditions, or other unforeseen circumstances beyond our control.

4. Returns and Refunds

  • Eligible items may be returned within 30 days of delivery.

  • Returned items must meet all eligibility requirements outlined in our Return & Refund Policy.

  • Return shipping costs are the responsibility of the customer if the wrong item, size, color, or product was ordered by the customer.

  • Refunds are processed within 7 business days after the returned item has been received, inspected, and approved.

  • Refunds are issued to the original payment method used for the purchase.

  • Please refer to our Return & Refund Policy for complete details.

5. Product Information

We strive to provide accurate product descriptions, images, sizing information, and other details. However, actual colors and appearances may vary slightly depending on screen settings, lighting conditions, and device displays.

All products are sold "as is." House of Vintage is not responsible for damage, misuse, improper care, or alterations made after delivery.

6. Intellectual Property

All content available on this website, including but not limited to text, images, graphics, logos, designs, product descriptions, and website functionality, is the property of House of Vintage and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without prior written permission.

7. Limitation of Liability

House of Vintage shall not be liable for any indirect, incidental, special, punitive, or consequential damages arising from the use of our website, products, or services.

Our total liability for any claim related to a product or order shall not exceed the amount paid for the product in question.

8. Changes to Terms

We reserve the right to update, modify, or replace these Terms of Service at any time without prior notice.

Any changes will be posted on this page with an updated revision date. Continued use of the website following any updates constitutes acceptance of the revised Terms of Service.

9. Contact Information

For questions or assistance regarding these Terms of Service, please contact us:

Shop Name: House of Vintage
Phone: +1 503-236-1991

Email: help@houseofvintagepnw.com
Address: 3315 SE Hawthorne Blvd, Portland, OR 97214, United States

Opening Hours:
Monday to Sunday | 11 AM – 7 PM

Time Zone: (GMT-05:00) EST (New York)

By using this website, you acknowledge that you have read, understood, and agree to these Terms of Service.